1. Who we are (data controller)
For the purposes of the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Acts 1988 to 2018 (Ireland), the data controller is:
- Legal name: SunField
- Registered/operational address: Alfie Byrne Rd, Dublin 3, D03 K7W7, Ireland
- Email: [email protected]
- Phone: +353 1 525 5010
- Website: sunfield.ink
This policy applies to our website and related communications when you enquire about solar PV installation, solar battery storage, commercial solar, and SEAI grant guidance. It does not cover third-party websites that may be linked from our pages.
2. Personal data we collect
We collect only the personal data needed to respond to enquiries, provide quotes, deliver services, and operate the website securely. Depending on how you interact with us, we may collect:
Data you provide directly
- Identity and contact details: full name, email address, phone number.
- Address information: your Eircode or partial address details if you include them in a message (for site survey planning and service area checks).
- Enquiry details: information you choose to provide about your property (roof type, orientation, shading), energy usage, meter type, and interest in batteries or EV charging.
- Correspondence: emails, call notes, and follow-up messages connected to your enquiry or project.
Data collected automatically
- Technical data: IP address, device and browser type, operating system, language settings, approximate location derived from IP (country/city-level), and referring page.
- Usage data: pages viewed, clicks, time spent on pages, and interaction events (for example, whether a user opens the menu or navigates to the contact page).
- Cookies and similar technologies: strictly necessary cookies, analytics cookies (where consent is given), and preferences stored in local storage such as cookie consent status.
- Server logs: date/time of requests, pages requested, error codes, and basic security telemetry used to keep the site running reliably.
We do not ask you to provide sensitive personal data (such as health information, political opinions, or financial account details) through our website forms. Please do not send sensitive information by email unless we specifically request it and explain why it is needed.
3. How we collect personal data
We collect personal data through several channels, depending on the way you contact us or browse our website:
Website forms
When you submit an enquiry or request a quote, we collect the name, email, phone number, and message content you provide. Some forms may also include an optional Eircode field to help us confirm coverage and plan a site survey.
Email and phone
If you email or call SunField directly, we may keep a record of your message and our response so we can follow up and provide consistent customer support.
Cookies and analytics tools
With your consent where required, we use analytics tools to understand how visitors use our site so we can improve content about solar panels in Dublin, SEAI grant guidance, and cost information. We may use Google Analytics 4 (GA4). We may also use Meta Pixel only where marketing consent is provided via the cookie banner.
Server logs
Our hosting infrastructure automatically logs basic technical information for security and reliability. These logs help us diagnose issues, prevent abuse, and maintain service availability.
Newsletter and marketing signups
If we offer a newsletter or marketing updates, we will ask for your explicit consent before adding you to a mailing list. You can unsubscribe at any time using the unsubscribe link in the email. If you request data deletion, we will remove you from marketing lists as part of that process.
4. Legal basis for processing (GDPR Article 6)
We process personal data only when we have a lawful basis under GDPR. The basis depends on the context:
| Data / activity | Legal basis | Why we use it |
|---|---|---|
| Quote and enquiry details (name, email, phone, message, optional Eircode) | Contract steps (Art. 6(1)(b)) and legitimate interests (Art. 6(1)(f)) | To respond, prepare a quote, schedule a site survey, and keep a record of the request. |
| Customer service and correspondence records | Legitimate interests (Art. 6(1)(f)) | To provide consistent support, prevent disputes, and maintain service quality. |
| Analytics (GA4) and performance measurement | Consent (Art. 6(1)(a)) where required; otherwise legitimate interests (Art. 6(1)(f)) for essential measurement | To improve the website, measure content effectiveness, and fix usability issues. |
| Marketing and retargeting (for example, Meta Pixel) | Consent (Art. 6(1)(a)) | To show relevant ads and measure campaign performance only where you opt in. |
| Security logs and abuse prevention | Legitimate interests (Art. 6(1)(f)) and legal obligation (Art. 6(1)(c)) where applicable | To secure the site, prevent fraud, and comply with legal requirements if necessary. |
Where processing is based on consent, you can withdraw consent at any time. Withdrawing consent does not affect the lawfulness of processing that took place before withdrawal.
5. Purposes of processing
We use personal data for the following purposes:
- Service delivery: to assess your enquiry, organise surveys, provide quotes, and deliver solar PV installation, battery storage, and related services.
- Customer support: to answer questions about system sizing, expected generation, monitoring apps, and SEAI grant steps.
- Marketing (consent-based only): to send information about services or to measure marketing performance where you have opted in via cookies or signups.
- Website improvement: to understand how people use the site and improve content for visitors searching for solar panels in Dublin or cost and grant information.
- Fraud prevention and security: to maintain the integrity of the website and prevent misuse.
- Legal compliance: to meet our obligations under applicable laws and respond to lawful requests.
We do not sell your personal data. We do not use your personal data to make automated decisions that produce legal or similarly significant effects about you.
6. Retention periods
We keep personal data only for as long as necessary for the purposes set out in this policy, unless a longer retention period is required by law. Typical retention periods are:
| Category | Retention period |
|---|---|
| Form submissions and quote enquiries | Up to 2 years from last contact, unless you become a customer or request deletion |
| Customer project records (where a contract is agreed) | Up to 7 years, aligned with operational and accounting requirements |
| Analytics data (GA4) | 14 months (typical analytics retention) unless configured otherwise |
| Marketing email list | Until you unsubscribe, then deleted within 30 days |
| Security and server logs | Up to 90 days, unless needed longer to investigate an incident |
Where you ask us to delete your data, we will comply unless we need to keep limited records for legal or operational reasons. In those cases, we will restrict processing and keep only what is necessary.
8. International transfers
Some of our service providers may process data outside the European Economic Area (EEA), for example where analytics or email infrastructure is hosted internationally. When personal data is transferred outside the EEA, we rely on appropriate safeguards such as:
- Standard Contractual Clauses (SCCs): contractual protections approved by the European Commission.
- Adequacy decisions: where the European Commission has recognised that a country provides adequate data protection.
- Supplementary measures: where appropriate, such as encryption in transit and access controls.
You can contact us if you would like further information about the safeguards used for specific transfers relevant to your data.
9. Your rights under GDPR
If you are in Ireland or the EEA, you have rights in relation to your personal data. These rights are not absolute, but we respect them and respond within the timeframes required by law.
Your rights include
- Right of access: request a copy of the personal data we hold about you.
- Right to rectification: ask us to correct inaccurate or incomplete data.
- Right to erasure: ask us to delete personal data in certain circumstances.
- Right to restriction: ask us to limit how we process your data in certain cases.
- Right to data portability: receive your data in a structured, commonly used format (where applicable).
- Right to object: object to processing based on legitimate interests, and object to direct marketing at any time.
- Right to withdraw consent: where processing is based on consent, you can withdraw it at any time (for example, analytics or marketing cookies).
How to exercise your rights
Email [email protected] with your request. To protect customers, we may need to verify your identity before fulfilling a request. Verification is handled proportionately (for example, confirming control of the email address used in the enquiry).
Complaints
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Irish supervisory authority:
Data Protection Commission (Ireland)
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
We encourage you to contact us first so we can address concerns quickly and fairly.
11. Children’s privacy
Our website and services are not directed to children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact [email protected] and we will take appropriate steps to delete the information.
12. Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or how we operate our services. When we make changes, we will update the “Last Updated” date at the top of this page. If a change is significant, we may also provide a notice on the website or via email where appropriate.
Last Updated: January 15, 2026
13. Contact and Data Protection lead (DPO contact)
For privacy questions, data requests, or to withdraw marketing consent, contact our privacy lead:
- Email: [email protected]
- Postal address: SunField, Alfie Byrne Rd, Dublin 3, D03 K7W7, Ireland
- General enquiries: [email protected]
- Phone: +353 1 525 5010
Data deletion and unsubscribe: You can request deletion by emailing [email protected]. If you are subscribed to marketing emails, you can also unsubscribe using the link in any marketing message, and we will remove you within 30 days.
Questions about privacy or cookies?
If you are planning a solar PV installation in Dublin or Leinster and want to understand how your enquiry information is handled, contact us. We will explain what we store, why we store it, and how to request access or deletion.